Frequently Asked Questions

There is a 7% cancellation fee on any amount paid after booking a yacht charter should you decide to cancel after booking. There are no refunds on any amount paid for trips cancelled 10 days or less prior to your trip.

Failure to show for your charter or cancellations inside of 24 hours will result in a full charge to the card on file for the total charter cost.

**SUDDEN ILLNESS – The most common issue we have regarding cancellation, is sudden illness. We cannot cancel and refund your money because you or one of your guests claim a sudden illness, without proper medical documentation.

We will waive cancellation fees due to sudden illness with proper medical documentation, we understand that emergencies happen. We require written proof from a certified medical professional or institution to refund money paid for your trip. Unfortunately, there are no exceptions to this policy.